Ratings & Reviews

Overall Rating

rating out of 5(4 reviews)

Rating Per Category

Parking

Noise

Grounds

Construction

Maintenance

Staff

Your Review

Resident Reviews

submitted by Amalia M. - Jul 01, 2026|Recommended: NoHas mice, office staff is rude, central heat and air does not work, takes up 6 months to complete a work order. Been reported to the city of Columbus, many times.

response from property - Jul 13, 2026Amalia, Thank you for your review. Our residents' feedback is of the utmost importance to us here at Napa Townhomes. We are sorry to hear of the various issues you have described in your review and would love a chance to discuss them further with you. You can reach us at 614-236-0518 or [email protected]. We look forward to hearing from you! Napa Townhomes Management

submitted by Terrance C. - May 20, 2026|Recommended: YesThe Best Townhome — The staff help you get your townhome no matter what they have to do they listen to you to help you . Thank you jammie and Jen you two lady are the best. Thank you so much .

response from property - Jun 18, 2026Terrance, Thank you so much for your positive review! The team at Napa Townhomes are thrilled you had a smooth move in process! We are thrilled that working with Jamie and Jen was a positive experience for you. We hope you continue to enjoy your residency with us. Please let us know if we can assist you with anything else! Napa Townhomes

submitted by Zioten H. - May 18, 2026|Recommended: YesZee H — Good place

response from property - Jun 17, 2026Zioten, Thank you for taking the time to give us feedback! We sincerely appreciate the review and hope you continue to enjoy your experience with us at Napa Townhomes! Please let us know if there is anything else we can assist you with. Napa Townhomes

submitted by Joli F. - Mar 27, 2026|Recommended: Yes. — It’s cool. Staff are understanding and kind. The dog shit is out of control though but I like the property.

response from property - Jun 18, 2026Joli, Thank you for your review! We appreciate you taking the time to share your wonderful experience here at Napa Townhomes. We would like to hear more about this incident if you could contact us at [email protected] or 614-236-0518 at your earliest convenience. We look forward to hearing from you soon! Napa Townhomes

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Napa Townhomes, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Napa Townhomes, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose

Frequently Asked Questions

What is the overall resident rating for Napa Townhomes?

Napa Townhomes has an overall rating of 4 out of 5 stars, based on 4 resident reviews.

What percentage of residents recommend Napa Townhomes?

According to the reviews shown, 75.0% of residents recommend Napa Townhomes.

How do residents rate the staff at Napa Townhomes?

Residents rate the staff at Napa Townhomes at 4 out of 5.

How is maintenance rated by residents at Napa Townhomes?

Residents rate maintenance at 4 out of 5.

How is parking rated by residents at Napa Townhomes?

Residents rate parking at 4 out of 5.

Pet Policy

Pets are welcome within this community, subject to the following conditions and restrictions. General Policy: Both dogs and cats are permitted. A maximum of two (2) pets per apartment is allowed. The combined pet weight may not exceed seventy-five (75) pounds. Breed restrictions and management approval apply. Pet Fee: $150 per pet, due at move-in. Monthly Pet Rent: $25 per pet, due with monthly rent. Quest Management Group, LLC restricts the following breeds (including any mix containing one or more of the breeds listed below) from residing within any Quest community: American Bulldog, American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier, Akita, Boxer, Bulldog, Bull Mastiff, Bull Terrier, Chow Chow, Cane Corso, Dalmatian, Doberman Pinscher, Dogo Argentino, Great Dane, German Shepherd, Mastiff, Rottweiler, Shepherd Dog, Siberian Husky, and Wolf or Wolf-Hybrid breeds. This list is subject to modification or expansion at any time at the discretion of management. Mixed-breed determinations shall be made based on visual identification and/or veterinary documentation. All pets must comply with the community’s maximum weight limit at full maturity. For puppies or kittens, management will evaluate the projected adult weight based on breed standards and veterinary documentation prior to approval. Residents must provide: Current veterinary records, including vaccination history and verification of spay/neuter status (if applicable). Any additional documentation requested by management for verification purposes. Failure to disclose or obtain prior approval for a pet may result in lease violations and associated penalties, including but not limited to the removal of the animal from the premises. Assistance Animals: Pursuant to the Fair Housing Act and Maryland law, animals that are properly verified as service animals or emotional support animals (ESAs) are not subject to pet fees, weight limits, or breed restrictions.