Emerald Apartments
Ratings & Reviews
Resident Reviews
|Recommended: YesGreat Location — love my apartment. It is close to a lot of different shops. Cora in the office is helpful and Noelle is great too
response from property -Thank you Victor! We're glad you're enjoying your apartment!
|Recommended: YesHappy — very good office people here. Gladis was very helpful and the manager Cora was very polite and professional. I am happy to be here.
Hi Dania! We are glad to have you here!!
|Recommended: YesGreat Office Team — I love my apartment - it works perfect for my family and I. The office staff was amazing throughout my move in process. Noelle is so helpful when ever I call in and Cora is always willing to go the extra mile to make sure everything is great Keep up the amazing work
Hi Ivan, Thank you so much for your positive review. Your words mean a lot to us, and we are thrilled to hear that you had a great experience. We look forward to seeing you around the property! - Quest Management Group
|Recommended: YesResident — A good place to live and good people.
Hi Kelvin, Thank you for your kind words and positive review! We're delighted to hear that you're enjoying your experience living here. Our community takes great pride in creating a welcoming environment with friendly residents, and it's heartening to know that you appreciate the people here.
|Recommended: YesIt's A Comfy Place To Stay. — My building is quite and that I can appreciate.
It's wonderful to hear that your building is peaceful and quiet. A tranquil living environment can greatly contribute to your overall well-being and quality of life. Enjoying a quiet atmosphere allows you to relax, concentrate, and find comfort in your living space. If you have any other positive aspects of your building or if there's anything else you'd like to share about your living situation, feel free to let us know. - Quest Management Group
|Recommended: NoBad Experience — This place is called emerald apartments, but it should be called roach motel.
I have had to tolerate roaches in the bedrooms and bathroom, which keeps me from fully moving in until the pest are removed.
So far, I have had roaches on my clothes in the bedroom.
I was expecting a move in holiday, but got a roach nightmare.
I understand some people are use to these standards, but I am a very clean person and sanitized person. This is unacceptable
The remodeled two bedroom looks wonderful but the outside and hallways look like a prison from the 50s.
The staff are very polite and helpful.
Dear Dayon, we are so sorry to hear about your less than favorable experience and appreciate the feedback. It is our priority to offer a well-maintained, comfortable apartment home and it appears that we have not met your expectations. Please reach out to me at your earliest convenience at [email protected] or at (301) 277-6610, as I would be happy to speak with you directly regarding the issues you are experiencing and discuss a prompt resolution. We truly value your feedback and hope to speak with you soon. Thank you, Cora Perez, Community Manager
|Recommended: YesGood Place To Live — A clean Residential Apartment. I will recommend this Apartment for living
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with us. We take great pride in maintaining a clean and comfortable living environment for our residents, and it's always rewarding to receive recommendations like yours.
|Recommended: YesNew Renter — where just starting
We're glad you've decided to make Emerald Apartments your home! We look forward to providing a great experience to your and your family.
|Recommended: YesGood — It's a nice place to live if you are a single person for yourself
Thank you for your review of our community. Please know we appreciate and value you as a resident. If there is anything else we can do to make your stay with us better, please reach out to us. Thank you for being a valued resident with us. You can always reach us at [email protected] or 410-764-0539.
|Recommended: YesMaintenance — The Maintenance team is the Best I just moved in and I put in a work order they came right away to fix my issues with no problem
Thank you for your review of our community. Please know we appreciate and value you as a resident. If there is anything else we can do to make your stay with us better, please reach out to us. Thank you for being a valued resident with us. You can always reach us at [email protected] or 410-764-0539.
|Recommended: YesMoved In 2 28 23 — When i moved in my home was so nice spacious well put together they welcomed me here with open arms . The Maintance is great the ladys at the office are nice helpful.
Thank you for your review of our community. Please know we appreciate and value you as a resident. If there is anything else we can do to make your stay with us better, please reach out to us. Thank you for being a valued resident with us. You can always reach us at [email protected] or 410-764-0539.
|Recommended: YesNew Resident — So far my experience has been good.
Thank you for your online review at our community. We appreciate you as a resident and your feedback. If there is anything we can do to assist you, please reach out to us at [email protected] or 410-764-0539. Thank you for being a valued resident with us.
|Recommended: YesTennant — Tenants
Thank you for your online review at our community. We appreciate you as a resident and your feedback. If there is anything we can do to assist you, please reach out to us at [email protected] or 410-764-0539. Thank you for being a valued resident with us.
|Recommended: Yes. — .
|Recommended: YesProperty — The property should have more people that work there to help with the people that live there. Nobody answers the phone and they aren’t diligent on getting back to people.
Dear Aesha,
Thank you for your review. We appreciate any feedback that our residents offer as it only helps us to improve to ensure we are meeting the needs and expectations within the community. I am sorry to hear that you have been having trouble with reaching the onsite management team and/or getting the assistance you may need. We pride ourselves in being a green company and strongly encourage our residents to utilize the online Resident Portal. The Resident Portal allows you the opportunity to input service requests, make rental payments, and various other forms of communication that go directly to the onsite management team. We hope to include another staff member in 2023 but in the meantime, I would encourage you to explore and utilize the Resident Portal as that is another effective way to obtain assistance. Should you want to discuss your concerns further, please feel free to contact our corporate office team at [email protected] and we would be more than happy to assist.