Arden Pointe Apartments
At Arden Pointe, we provide more than just a place to live—we offer a welcoming community designed for comfort and convenience. From the moment you arrive, you'll notice the attention to detail in our spacious, well-designed apartment homes and the thoughtfully maintained surroundings.
Ratings & Reviews
Resident Reviews
|Recommended: YesBeen Here Over A Week — Been here over a week now and I must say I’m very impressed with the maintenance response
response from property -Hi Loren,
Thank you so much for the 5-star review! We’re thrilled to hear that your first week has been a great experience and that our maintenance team made a strong impression. Providing timely and reliable service is a top priority for us.
We’re excited to have you as part of the Arden Pointe community — please don’t hesitate to reach out if you need anything!
Best regards,
Arden Pointe Management Team
|Recommended: No13300 Arden Way 7 — I do not know the new management....but the old management Mr Richie was great Kyonnie was great ...former employee Ms Pandora great Latino sister in the old office was great did not know her name. Sorry
Hi Harold,
Thank you for your feedback and for recognizing the former team members who made a positive impact during your time here. It’s always great to hear that residents felt supported and cared for.
We understand that change can take time, and while you may not know us yet, new management came on board as of May 1, and we’re committed to continuing the high level of service you’ve come to expect. We’d love the opportunity to get to know you and build that same level of trust.
Please feel free to stop by the office anytime — we’re here and ready to help however we can.
Best regards,
Arden Pointe Management Team
|Recommended: YesLa Atención Muy Buena — Me gusta mucho porqué hay mucha seguridad manteniendo bueno lo recomiendo
Hi Leslie,
Thank you so much for the 5-star review! We’re so glad to hear that you feel secure here — that’s something we work hard to maintain. Your recommendation means a lot to us, and we’re happy to have you as part of the Arden Pointe community.
If there’s ever anything you need, we’re just a call or visit away!
Best regards,
Arden Pointe Management Team
|Recommended: NoU Only Care About The Rent — We been here for 11 years. We are ready to move When we get enough money we leaving When we moved in we noticed water damage on the kitchen cabinets bathroom cabinets. We did have a new carpet only cleaned.Called ,emailed photos about maintenance issues and our request have been ignored for months. We have cracked walls, constantly leaking water from bathroom ceiling kitchen ceiling.Carpet never changed.U send pest control to our apartment and they only in there for seconds. U only care about the rent
Hi Donita,
Thank you for sharing your experience. We’re truly sorry to hear about the ongoing issues you’ve faced — no resident should feel ignored, especially after such a long time in the community.
Please know that new management took over on May 1, and we’re actively working to address longstanding concerns across the property. While we can’t change the past, we are committed to making things right moving forward. Your feedback is important, and we would appreciate the opportunity to speak with you directly and better understand what’s still outstanding.
We want to restore your confidence in living here — if you’re open to it, please contact the office or stop by so we can help.
Sincerely,
Arden Pointe Management Team
|Recommended: YesLove New Management — New management is definitely getting things done around here
Hi Zakia,
Thank you so much for the 5 stars and the kind words! We're thrilled to hear that you're seeing the positive changes — our team is working hard to make a real difference at Arden Pointe.
We truly appreciate your support and look forward to continuing to improve your experience here!
Best regards,
Arden Pointe Management Team
|Recommended: YesFair — I Personally Have No Issues Besides Maintenance Lack Of Urgency To Fix Things That Aren't Minor.
Hi Unique,
Thank you for your honest feedback — we’re glad to hear that, overall, you haven’t had any major issues, and we appreciate you sharing your thoughts on maintenance.
We understand how frustrating delays can be, especially when the issue isn’t minor. Please know we’re working on improving response times and prioritization to ensure maintenance concerns are handled more efficiently moving forward.
Your input is important to us, and we’re committed to making meaningful improvements. If there’s anything still outstanding, don’t hesitate to reach out — we’re here to help.
Best regards,
Arden Pointe Management Team
|Recommended: NoSecurity — I would like to see camera in the parking lots. I would like much more done with the smoking marijuana smells in the apartments seeking into the hallways and other residents apartments. I would like to see the exterminator on a 3-6 month bases. I would like to see a deposit box for rental payments after hours.
Hi Carol,
Thank you for sharing your feedback — we appreciate you taking the time to let us know how we can improve.
We’re happy to share that we’ve recently added a rental payment drop box at the side door of the office for your after-hours convenience. We’re also working on updating our policies and procedures to better address resident concerns, including issues related to marijuana odors and pest control scheduling.
Your input helps guide our efforts, and we’re committed to making ongoing improvements. If there’s anything more you’d like to discuss, we’re always here to listen.
Thank you again,
Arden Pointe Management Team
|Recommended: YesProperty — Need to have a drop box for rental payments and communicate when coming into apartment for maintenance issues
Hi Karen,
Thank you for your feedback — we appreciate you taking the time to share your concerns.
We’re glad to let you know that we’ve recently installed a rental payment drop box by the side door of the office for added convenience. We also understand how important clear communication is when it comes to maintenance, and we’re actively working to improve how and when we notify residents before entering their apartments.
Your input is valuable as we continue to make Arden Pointe a better place to live. Please don’t hesitate to reach out if there’s anything more we can do.
Best regards,
Arden Pointe Management Team
|Recommended: YesTy For Correcting The Lease And Renewal — thank you for checking and fixing the previous management.
Hi Margaret,
Thank you for your review and for recognizing the efforts we’ve made to address past concerns. We’re glad to hear the changes have made a positive impact, and we appreciate your acknowledgment of the improvements.
If there’s anything more we can do to raise your experience from 3 to 5 stars, we’d love to hear from you. Please don’t hesitate to reach out or stop by the office anytime.
Thank you for being a part of the Arden Pointe community!
Best regards,
Arden Pointe Management Team
|Recommended: YesReview — I've lived on the property since 2004.
Hi Danya,
Thank you for taking the time to leave a review — and for being a long-time resident since 2004. We truly value your continued residency and loyalty to Arden Pointe over the years.
If there’s anything specific we can do to improve your experience, we’d really appreciate the opportunity to hear your feedback directly. Please feel free to stop by the office or reach out to us — we’re here to help.
Thank you again for being part of our community.
Best regards,
Arden Pointe Management Team